Checkoutify Pro

Refund and Returns Policy

Last updated: September 15, 2025

1. WooConvert Pro 14-Day Money-Back Guarantee

1.1 Guarantee Period

We offer a 14-day money-back guarantee for all WooConvert Pro purchases. If you are not completely satisfied with your purchase, you can request a full refund within 14 days of your purchase date.

1.2 What’s Covered

  • Full refund: Complete refund of your purchase price
  • No questions asked: Simple and straightforward refund process
  • Technical issues: If the plugin doesn’t work as expected on your site
  • Compatibility problems: If WooConvert Pro is incompatible with your setup
  • Feature expectations: If the plugin doesn’t meet your specific needs

1.3 How to Request a Refund

To request a refund within the 14-day guarantee period:

  1. Contact our support team at support@wooconvert.com
  2. Include your order number and purchase details
  3. Briefly explain the reason for your refund request
  4. We will process your refund within 2-3 business days

2. WooConvert Lite – Free Alternative

2.1 Free Version Available

Before requesting a refund, we encourage you to try WooConvert Lite, our free version that includes:

  • Basic conversion templates: Essential checkout optimization features
  • Core functionality: Main conversion tools without premium features
  • No time limit: Use it as long as you need
  • Full support: Complete documentation and community support

2.2 Upgrade Path

If you find WooConvert Lite helpful, you can always upgrade to WooConvert Pro later to unlock:

  • Advanced conversion templates
  • Premium design options
  • Priority support
  • Additional integrations
  • Advanced analytics

3. Refund Process

3.1 Processing Time

  • Refund approval: Within 24 hours of request
  • Payment processing: 2-3 business days
  • Bank processing: 3-5 business days (varies by bank)

3.2 Refund Method

Refunds will be processed to the original payment method used for the purchase:

  • Credit/Debit cards
  • PayPal accounts
  • Other payment methods as originally used

4. What Happens After Refund

4.1 License Deactivation

After a successful refund:

  • Your WooConvert Pro license will be deactivated
  • You will lose access to premium features
  • Your site will revert to basic functionality
  • You can continue using WooConvert Lite for free

4.2 Data Retention

We will:

  • Keep your refund record for accounting purposes
  • Remove your license information from our systems
  • Delete any personal data according to our privacy policy
  • Maintain anonymous usage statistics for product improvement

5. Exceptions to Refund Policy

5.1 Non-Refundable Situations

Refunds may not be available in these cases:

  • Beyond 14 days: Requests made after the guarantee period
  • Abuse of guarantee: Repeated refund requests from the same customer
  • Violation of terms: If terms of service were violated
  • Fraudulent activity: Suspected fraudulent purchases

5.2 Partial Refunds

In rare cases, we may offer partial refunds for:

  • Technical issues that were partially resolved
  • Compatibility problems with specific configurations
  • Feature limitations that were not clearly documented

6. Support Before Refund

6.1 Technical Support

Before requesting a refund, please consider:

  • Contact our support: We may be able to resolve your issue
  • Check documentation: Review our comprehensive guides
  • Try WooConvert Lite: Test the free version first
  • Community help: Check our community forums

6.2 Support Channels

  • Email: support@wooconvert.com
  • Documentation: wooconvert.com/documentation
  • Community: wooconvert.com/community
  • Video tutorials: Available in our knowledge base

7. Digital Product Policy

7.1 Instant Access

Since WooConvert Pro is a digital product:

  • You receive immediate access upon purchase
  • No physical shipping involved
  • Instant download and installation
  • Immediate access to all features

7.2 Usage Rights

During the guarantee period, you have the right to:

  • Download and install the plugin
  • Use all premium features
  • Access support and documentation
  • Request a refund if not satisfied

8. Contact Information

8.1 Refund Requests

For refund requests and questions:

Unlock Center, LLC
Website: wooconvert.com
Email: support@wooconvert.com
Response time: Within 24 hours

8.2 Business Information

  • Company: Unlock Center, LLC
  • Product: WooConvert Pro & WooConvert Lite
  • Design by: dominiio.com
  • Support: Available Monday-Friday, 9 AM – 5 PM EST

9. Policy Updates

9.1 Changes to Policy

We may update this refund and returns policy occasionally. Changes will:

  • Be posted on this page
  • Include the “Last updated” date
  • Not affect existing guarantee periods
  • Apply to new purchases going forward

9.2 Your Rights

This policy is designed to:

  • Protect your investment
  • Ensure your satisfaction
  • Provide clear expectations
  • Maintain fair business practices

Note: This refund and returns policy applies specifically to WooConvert Pro and WooConvert Lite products. We stand behind our products and want you to be completely satisfied with your purchase. If you have any questions about this policy, please don’t hesitate to contact us.

Thank you for choosing WooConvert!

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