⭐ Testimonials Setup Guide

Learn how to collect, manage, and strategically display customer testimonials to build trust, provide social proof, and increase conversions throughout your checkout process.

🎯 Why Testimonials Matter

Customer testimonials are one of the most powerful forms of social proof because they:

Build trust: Real customer experiences reduce purchase anxiety
Provide validation: Show that others have made successful purchases
Address objections: Answer common concerns through peer experiences
Increase conversions: Social proof can boost conversions by 15-30%
Reduce returns: Set proper expectations about products

📊 Statistics: 92% of consumers read online reviews before making a purchase, and testimonials can increase conversions by up to 34%.

⚙️ Basic Setup

Enable Testimonials Display

Follow these steps to start showing testimonials on your checkout pages:

📍 Display Location: Testimonials appear only on the checkout page to provide social proof at the moment of purchase.

📊 Limit: You can add a maximum of 3 testimonials to display. This ensures optimal page performance and prevents overwhelming customers.

Go to WooCommerce → Checkoutify Pro
Click on the "Testimonials" tab
Toggle "Enable Testimonials" to ON
Add up to 3 testimonials using the methods below
Configure display settings and styling
Click "Save Changes"

Testimonials in Checkout

📝 Adding Testimonials

Multiple Ways to Collect Testimonials

Checkoutify Pro offers several methods to gather customer testimonials. Remember, you can display a maximum of 3 testimonials on your checkout page:

✍️ Manual Entry

Add testimonials directly through the admin panel:

Customer name and photo
Testimonial text
Star rating
Verification status
Product association

🛍️ WooCommerce Reviews

Automatically import from product reviews:

Filter by rating (4-5 stars)
Exclude inappropriate content
Auto-format for display
Include verified purchase badge

📧 Email Collection

Send follow-up emails to collect testimonials:

Automated post-purchase emails
Customizable email templates
Easy submission forms
Incentive options

🔗 Third-Party Integration

Import from external platforms:

Google Reviews
Facebook Reviews
Trustpilot
Custom API connections

🎨 Display Customization

Customize Testimonial Appearance

Configure how testimonials appear on your site:

Sarah Mitchell

Verified Customer

⭐⭐⭐⭐⭐

"Absolutely love this product! The quality exceeded my expectations and shipping was incredibly fast. Will definitely be ordering again!"

✓ Verified Purchase

David Johnson

Repeat Customer

⭐⭐⭐⭐⭐

"Outstanding customer service and product quality. This is my third order and I'm never disappointed. Highly recommended!"

✓ Verified Purchase

/* Custom Testimonial Styling */
.wcp-testimonial {
background: linear-gradient(135deg, #f0f9ff 0%, #e0f2fe 100%);
border-left: 4px solid #2563eb;
border-radius: 8px;
padding: 20px;
margin: 15px 0;
box-shadow: 0 2px 8px rgba(0, 0, 0, 0.1);
}
.wcp-testimonial-stars {
color: #fbbf24;
font-size: 1.2em;
margin-bottom: 10px;
}
.wcp-testimonial-text {
font-style: italic;
color: #374151;
line-height: 1.6;
margin-bottom: 15px;
}
.wcp-testimonial-author {
font-weight: 600;
color: #1f2937;
}

🛡️ Building Trust with Testimonials

Always verify testimonials before displaying them
Include customer photos when possible for authenticity
Show specific details rather than generic praise
Display recent testimonials to show ongoing satisfaction
Include purchase verification badges
Use testimonials that address common objections
Rotate testimonials to keep content fresh
Match testimonials to relevant products/pages