Privacy Policy

Last updated: September 15, 2025

1. Information We Collect

1.1 Personal Information

We collect information you provide directly to us, including:

  • Name and email address
  • Billing and shipping information
  • Contact information for technical support
  • User account information

1.2 Technical Information

  • IP address and geographic location
  • Browser type and operating system
  • Pages visited and time spent
  • Cookie data and similar technologies

1.3 WooConvert Pro Information

When you use our WooConvert Pro plugin, we collect:

  • License data: License key, activation status, authorized sites
  • Usage information: Plugin version, configurations used, conversion statistics
  • Checkout data: Transaction information processed through our templates
  • System logs: Error logs and plugin activity for technical support

2. How We Use Your Information

2.1 Primary Purposes

  • Process and complete your orders
  • Provide technical support and customer service
  • Improve our products and services
  • Communicate with you about updates and offers

2.2 Specific Use of WooConvert Pro

  • License validation: Verify the authenticity and status of your license
  • Automatic updates: Provide plugin updates
  • Technical support: Diagnose and resolve technical issues
  • Performance analysis: Improve plugin functionality

3. Information We Do NOT Collect

3.1 Excluded Data

  • WordPress passwords: We do not have access to your admin credentials
  • Product content: We do not access your WooCommerce product content
  • Customer data: We do not collect information from your end customers
  • Sensitive financial information: We do not store credit card data or payment methods

3.2 WooConvert Pro Limitations

  • No database access: The plugin does not access your WordPress database
  • No content collection: We do not collect your page or product content
  • No traffic monitoring: We do not track your visitors’ behavior
  • No third-party data: We do not collect information from other plugins or services

4. Information Sharing

4.1 Trusted Third Parties

We share information only with:

  • Payment providers: To process transactions (Stripe, PayPal)
  • Hosting services: For website operation
  • Analytics services: To improve user experience

4.2 We Do Not Sell Information

  • We do not sell, rent, or trade your personal information
  • We do not share data with third parties for direct marketing
  • We maintain confidentiality of your license information

5. Data Security

5.1 Protection Measures

  • SSL encryption: All communications are encrypted
  • Restricted access: Only authorized personnel can access data
  • Secure backups: We maintain secure data backups
  • Continuous monitoring: We monitor access to our systems

5.2 WooConvert Pro Security

  • Secure tokens: Licenses are validated through encrypted tokens
  • Secure communication: All plugin communications use HTTPS
  • Minimal data: We only collect information necessary for operation

6. Data Retention

6.1 Retention Periods

  • Account information: While your account is active
  • License data: During license validity and 2 additional years
  • System logs: 90 days for technical support purposes
  • Transaction data: 7 years per legal requirements

6.2 Data Deletion

  • You can request deletion of your personal data
  • We will delete information according to established periods
  • We will maintain anonymous records for statistical purposes

7. Your Rights

7.1 Access and Control Rights

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate information
  • Deletion: Request deletion of your data
  • Portability: Receive your data in structured format

7.2 Specific WooConvert Pro Rights

  • License deactivation: You can deactivate your license at any time
  • Usage data deletion: Request deletion of plugin usage data
  • Log access: Review your license activity logs

8. Cookies and Similar Technologies

8.1 Cookie Usage

We use cookies to:

  • Maintain your user session
  • Remember your preferences
  • Analyze website usage
  • Improve WooConvert Pro functionality

8.2 Cookie Control

  • You can configure your browser to reject cookies
  • Some features may not be available without cookies
  • Essential cookies are necessary for website operation

9. International Transfers

9.1 Data Location

  • Your data is stored on secure servers
  • We may transfer data to countries with adequate protection
  • We implement safeguards to protect your data during transfers

10. Children’s Privacy

10.1 Minor Protection

  • We do not knowingly collect information from children under 16
  • If we discover we have collected data from a minor, we will delete it immediately
  • Parents can contact us to delete their children’s information

11. Changes to This Policy

11.1 Updates

  • We may update this policy occasionally
  • We will notify you of significant changes
  • The “last updated” date will reflect the most recent changes

12. Contact Information

12.1 Contact Details

For questions about this privacy policy or to exercise your rights:

Unlock Center, LLC
Website: wooconvert.com
Design by: dominiio.com
Email: support@wooconvert.com

12.2 Technical Support

For support related to WooConvert Pro:

  • Documentation: wooconvert.com/documentation
  • Support: wooconvert.com/support
  • Community: wooconvert.com/community

Note: This privacy policy applies specifically to our website and the WooConvert Pro plugin. If you use WooConvert Pro on your own website, you must create your own privacy policy that includes information about how you collect and use your customers’ data.

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